Day: January 6, 2025

AI-influenced shopping boosts online holiday sales, Salesforce data shows

(Reuters) – Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, boosting online sales in the United States by nearly 4% year-over-year, according to a report by Salesforce. Retailers turned to nifty conversational customer services – or chatbots – among others such as targeted promotions, product recommendations and loyalty programs, […]

Back To Top